Returns & Exchanges

At DEOC Cosmetics, we want you to love your glow; if you are not completely satisfied with your purchase, we offer a 30-day return policy on most products. Please ensure items are in their original packaging and meet our hygiene standards for a seamless refund process.

1

Initiate Your Request

Log into your DEOC account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

2

Pack Your Products

Carefully place the unused or gently used items in their original boxes, ensuring they are securely padded to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing